Delivery & Pick-Up
COVID-19 DELIVERY UPDATE
PLEASE NOTE IF ORDERING AFTER 3PM FOR NEXT DAY DELIVERY, THE ORDER MAY NOT BE PROCESSED. PLEASE CALL THE OUTLET.
In light of the challenges we face with the outbreak of COVID-19 (Coronavirus), we would like to inform you of the measures that we are taking to help keep our employees and customers safe.
Our website and warehouse is open for business as usual. This means we can process your orders and deliver both balloons and party supplies to your door with no issues. Due to the increased volume of deliveries, we cannot guarantee same day delivery, so please do be sure to order well in advance to guarantee delivery on your preferred date.
To remain vigilant we have introduced the following steps in addition to our current health and safety hygiene measures:
- We are following all of the Government guidelines on hygiene and hand washing, with regular hand sanitising and disinfecting.
- Half hourly cleaning of all high traffic areas within our warehouse as well as disinfection of any products placed inside your bag.
If you want inflated balloons delivered to your door we are able to do so by using a large plastic balloon bag and a somewhat contactless delivery. It is impossible for us to leave your balloons on the door step or outside the building as they will fly away, we are therefore taking extra precaution and our delivery team will be wearing gloves and a mask. Gloves will be changed between each delivery, ensuring any form of contact is immediately discarded.
We cannot guarantee specific time slots that are requested in the comments section when making an order.
SAME DAY PICK-UP AT OUR OUTLETS
If you order your products before 2pm on weekdays, or before 12pm on Saturdays you can opt for same day collection from either outlet.
Paola is open on Weekdays from 9AM - 4PM & Saturday 9AM - 2PM.
Rabat is open on Weekdays from 9AM - 4PM & Saturday 9AM - 1PM.
Please call us on 21663125 / 27402205 or email firstname.lastname@example.org if you have any further questions on queries.